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Colgate Claims the Word "Total" Is Its Property; Pits Brooke Shields v. Christie Brinkley

By Jim Edwards | Aug 4, 2009

Colgate-Palmolive’s lawsuit against Chattem and Johnson & Johnson, for trademark infringement over the word “Total” in Chattem’s branding of Act mouthwash, is equal parts delusion and intrigue.

Although the suit does make a reasonable argument that Chattem has borrowed the “Total” concept for its own brands, it does so only after it has forced the reader through several pages of fluff touting the wonderfulness of Colgate’s Total brands. The suit begins:

Colgate-Palmolive is a classic American success story that dates back to 1806 … While many companies have come and gone over the years, Colgate-Palmolive has endured by consistently offering innovative, high-quality products …

The TOTAL brands are among Colgate-Palmolive’s “crown jewels.”

There are even product shots on each page. It reaches its ridiculous climax with the claim that Chattem’s use of Christie Brinkley in its ads “imitate” Colgate’s use of Brooke Shields in its spots:

The intrigue lies in Colgate’s claim that Chattem has adopted the “Total” concept deliberately. After Chattem bought the Act brand and others from J&J in 2006, the suit claims:

Chattem made many public statements, indicating that it was aware of the value of Colgate-Palmolive’s TOTAL Brands, that it saw “great potential for bringing the Total concept … into the mouthwash category,” and that its plan was to launch a mouthwash trading off the unique concept and goodwill of TOTAL.

But the suit doesn’t provide an exhibit or cite any source for those quotes … leading the reader to guess that perhaps the “Great Total Robbery” was less sinister than painted.

Hat tip to Ad Age.

Jim Edwards, a former managing editor of Adweek, has covered drug marketing at Brandweek for four years, and is a former Knight-Bagehot fellow at Columbia University's business and journalism schools. Follow him on Twitter or send him an email.

BNET User Analysis

Web Buzz:
  • Colgate-Palmolive sues Johnson & Johnson for 'violating' its Total toothpaste brand name

    Marketing Magazine - 106 days 7 hours 32 minutes ago

    The company has filed a lawsuit in New York stating the brand name is being used in ‘violation' of its registered trademark. It is demanding the company withdraw its trademark applications and stop trading its products under the Total name. Colgate said its Total toothpaste brand is one of its leading marketing tools. It also filed a separate...

  • Colgate Sues J&J, Chattem for Using the Word 'Total'

    Ad Age - 110 days 1 hour 49 minutes ago

    BATAVIA, Ohio (AdAge.com) -- Use of the word "total" on package-goods products is getting out of hand, according to Colgate-Palmolive, which now is waging total warfare in court against two oral-care competitors using the same name as its toothpaste brand. As multibenefit products became all the rage in package goods in recent years, the word...

  • 6466: BHM 2009.

    Multicultural Classics - 273 days 15 hours 37 minutes ago

    Colgate-Palmolive deserves kudos for at least connecting with a worthy charity.

  • Colgate and P.&G. Beat Forecast

    New York Times - 22 days 22 hours 29 minutes ago

    Profit rose at Colgate-Palmolive and fell at Procter & Gamble, as both reported strong revenue

  • Reckitt merger reports doubted

    Financial Times - 1 day 23 hours 18 minutes ago

    Speculation that Reckitt Benckiser, the household cleaning products group, could be close to a merger with Colgate-Palmolive was greeted with scepticism by analysts on Thursday. Reckitt shares initially gained 3 per cent on the speculation but closed 1 per cent up at £31.40 as analysts said they thought a deal was improbable. Colgate shares...

 
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  •  
    1

    JasFun

    08/05/09 | Report as spam

    Yeah and i'll be the first to claim copyright on the word "THE"!

    What a pile of.....

  •  
    2

    Brian Rock

    08/05/09 | Report as spam

    RE: Colgate Claims the Word

    I'm not a lawyer, but it seems to me that Colgate's strongest argument is in point 32: "In addition, Defendents have exacerbated the likelihood of confusion and dilution referenced above by emphasising the word Total and downplaying "care" on the TOTAL CARE mouthwash label, thereby making it more simliar to Colgate-Palmolive's TOTAL marks."

    The pack shot on the following page illustrates the point.

    I suspect if Chattem's branding gave equal weight to both words Colgate would have a much harder case to prove.

    Chattem might also be in trouble if it's true that after buying the brand they saw "great potential for bringing the TOTAL concept... into the mouthwash category". This could well be taken as an intention to trade off the name TOTAL, and would support Colgate's allegation that ACT TOTAL CARE is deliberately trying to pass itself off as being part of the TOTAL brand.

    I can't say I'm crazy about the idea of a brand trying to own a word as broad as "total", but Colgate may well have a case in this instance.

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