advertisement
About Advertising Industry

BNET Advertising provides daily industry trends and news coverage with insights for managers and executives about the major agencies in advertising, marketing, and public relations. In addition to detailed company and agency profiles, we bring you detailed industry analysis on new partnerships and acquisitions, ad buying and cost, new investments, inventory issues, and other issues critical to the marketing sector.

Was Klein's Departure From Burger King Linked to Franchisee Ad Lawsuit?

By Jim Edwards | Nov 12, 2009

Russ Klein, the Burger King (BKC) chief marketing officer who mysteriously disappeared to go sword-sharpening and dragon-slaying in September, has resigned. His departure occurs as a $65 million lawsuit between BK and its restaurant owning franchisees over their advertising budget has ground to a halt in federal court. By amazing coincidence, the last filing in the suit was also in September.

There are two reasons why lawsuits go dark: The parties are in settlement talks, or the parties are waiting for a judge’s ruling. Could it be that Klein’s departure has something to do with the suit?

In the suit, the franchisees are complaining that Burger King is attempting to divert $65 million in funds dedicated for restaurant maintenance to advertising instead. The money — generated by sales of Coca-Cola at the restaurants — is being wrongly claimed by BK’s corporate HQ, the complaint states.

Franchisees have also disliked much of the advertising produced by Klein’s chosen ad agency, Crispin Porter + Bogusky. And they hate the $1 menu promotion, because they claim they cannot make money on it. (They also believe BK attempted to rig a franchisee vote on the issue.)

As you can see, BK is a mess right now.

So it’s not completely implausible that Klein might be used as a fall guy by BK to mollify its angry franchisees.

Here’s Klein’s statement, via Ad Age:

“After thoughtful consideration, I have decided that now is the time to write the next chapter of my life. … I feel certain that the marketing group will continue to excel under the leadership of Peter Robinson, who brings both the right credentials and experience to the interim post. I wish the entire Burger King family much continued success.”

The other unanswered question: With CP+B’s client gone, does the agency have a future wth BK? New client execs tend to want their own agencies. Again, a promise to franchisees to ax Klein contains the implicit promise that CP+B will go as well for that very reason. It’s just a theory … Time will tell.

Jim Edwards, a former managing editor of Adweek, has covered drug marketing at Brandweek for four years, and is a former Knight-Bagehot fellow at Columbia University's business and journalism schools. Follow him on Twitter or send him an email.

BNET User Analysis

Web Buzz:
  • Burger King's Klein Disappears Following Ad Woes; Crispin Left Hanging

    BNET Advertising - 60 days 17 hours 3 minutes ago

    The news that Burger King president/global marketing Russ Klein is taking a leave of absence to spend some time "sharpening the sword" (his actual

  • Burger King global marketing chief steps down

    MAD - 9 days 23 hours 22 minutes ago

    Burger King global chief marketing officer Russ Klein has stepped down from his position following a leave of absence

  • Burger King CMO Russ Klein Takes Leave of Absence

    Ad Age - 64 days 16 hours 37 minutes ago

    CHICAGO (AdAge.com) -- Burger King Chief Marketing Officer Russ Klein has taken a personal leave of absence from the company, according to an e-mail sent to system franchisees from CEO John Chidsey, who within it wished Mr. Klein "a speedy return." BK confirmed the move in a statement, saying, "President-Global Marketing, Strategy and Innovation...

  • Burger King global marketer takes leave

    MAD - 63 days 23 hours 52 minutes ago

    Burger King’s chief global marketer, Russ Klein, has taken a personal leave of absence from the company

  • BK marketing chief Russ Klein resigns

    Nation's Restaurant News - 10 days 14 hours 45 minutes ago

    MIAMI (Nov. 11, 2009) Burger King Corp. said Tuesday that global marketing president Russ Klein, who has been on a personal leave since September, would resign from the company Dec. 15. Peter Robinson, former president of Burger King’s Europe, Middle East and Africa business segment, will take over marketing duties on an interim basis while...

 
Reply to Story

BNET TalkbackShare your ideas and expertise on this topic

Subscribe to this discussion via Email or RSS

  •  
    1

    AdScam

    11/13/09 | Report as spam

    RE: Was Klein's Departure From Burger King Linked to Franchisee Ad Lawsuit?

    Jim, I think you are dead right. CP+B's days are numbered. The franchisees will get their way. They always do, eventually.
    Cheers/George

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)

advertisement
advertisement
advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement
Click Here