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Best Buy Stands by Ad Wishing Muslims "Happy Eid al-Adha"

By Jim Edwards | Nov 30, 2009

A Best Buy (BBY) ad that wished American Muslims a “Happy Eid al Adha” has come under fire from conservatives and Christians, who claim the company stopped saying “Merry Christmas” to its customers in 2006. On RightPundits.com:

… the liberal/PC culture has taken control of Best Buy where they shun the word Christmas yet they are quite willing to extend holiday wishes to Eid al-Adha.

Best Buy is standing by its ad (above). Like The Gap, Best Buy is wrongly accused of not using the word “Christmas” in its advertising. Brandweek:

Best Buy rep Lisa Svac Hawks, however, didn’t agree with the claim, saying: “You will see more of Christmas in our holiday messaging. Christmas will be included in our insert and online. We have ‘Merry Christmas’ on our gift cards, too. In addition. we have developed the Christmas Morning simulator as an online interactive game.”)

… “Best Buy’s customers and employees around the world represent a variety of faiths and denominations. We respect that diversity and choose to greet our customers and employees in ways that reflect their traditions,” she said.

You can read a bunch of anti-Best Buy vitriol on this Best Buy forum. Sample comment:

I don’t consider myself much of a Christian, but I’m really sick of retailers that go out of their way to eliminate any reference to Christmas which is the origin of the holiday in the first place.

Takeaway: Retailers can’t win at Christmastime. If they ignore the holiday — like The Gap was wrongly accused of doing — they are subjected to boycotts by conservatives. If they recognize it, they irk those of us for whom Xmas is not a big deal. And if they mention anyone else’s religion, they’re also targeted for retribution by angry Christians.

And finally: Eid is fairly harmless: Muslims dress up and go to the mosque. Then they sacrifice their best farm animals and distribute meat and food around the community. No poor person is left without food during Eid. The ritual commemorates Abraham’s willingness to sacrifice his son to god. That’s pretty much it. Note that a lot of Christians deride Eid as a “goat-sacrificing festival,” which is different to Xmas’s turkey-sacrificing festival … how?

Jim Edwards, a former managing editor of Adweek, has covered drug marketing at Brandweek for four years, and is a former Knight-Bagehot fellow at Columbia University's business and journalism schools. Follow him on Twitter or send him an email.

BNET User Analysis

Web Buzz:
  • Best Buy Ad Flap Heats Up

    Adweek - 77 days 14 hours 59 minutes ago

    Ad generates unexpected controversy.Best Buy stands by its decision to wish U.S. Muslims a Happy Eid Al-Adha, a rep for the company said, and though some Best Buy customers took offense, a Muslim advocacy group praised the move.The retailer got some flak this week for including, along with its circular advertising Thanksgiving Day sales, a note...

  • A Religious Storm is Brewing Over Best Buy’s Black Friday Ads

    Tech Crunch - 78 days 14 hours 17 minutes ago

    Here it comes: Best Buy ran a national Black Friday ad inviting the world to celebrate Thanksgiving and Eid Al-Adha , the Muslim festival of sacrifice. Fair enough, right? Happy Eid! Well, take a gander at the ad up there and brace yourself. Look closely. You'll probably miss the good will and wishes, they're so innocuous

  • Best Buy Grabs Market Share: Next Stop, $35?

    Seeking Alpha - 329 days 16 hours 59 minutes ago

    This morning, Best Buy BBY was upgraded by Jefferies & Co to a Buy from a Hold rating. According to analyst Dan Binder, Best Buy has grabbed a bigger than expected chunk of market share following the Circuit City liquidation. BBY has been able to take 40-50% of

  • Security fails to dampen Kashgar festivities

    South China Morning Post - 73 days 8 hours 4 minutes ago

    Tens of thousands of Muslims lined the plaza in front of the Idkah Mosque at sunrise yesterday, as they have done every year on this most important day of the year, Eid ul- Adha, the Festival of Sacrifice

  • Sheikh Mohammed: the driving force behind Dubai's debt spree

    Times Online - 73 days 8 hours 3 minutes ago

    Sheikh Mohammed bin Rashid al-Maktoum was receiving guests at the Za’abeel Palace on Friday. They wanted to pass on good wishes as the Eid religious holiday got under way. In Dubai, nobody commands respect like Maktoum, 60, who has ruled the emirate since 2006, when he succeeded his late brother. He has been the driving force that has turned...

 
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  •  
    1

    DISH Network

    11/30/09 | Report as spam

    RE: Best Buy Stands by Ad Wishing Muslims

    At DISH Network, we're definitely not afraid to wish everyone a merry Christmas! We encourage you to check out our latest commercial spot and celebrate Christmas right along with our employees! http://bit.ly/7fWh9p

  •  
    2

    dtaylor_UNT

    12/01/09 | Report as spam

    RE: Best Buy Stands by Ad Wishing Muslims

    You're spot on with your analysis of the no-win situation in which Christian activists place marketers. I would add that the futility of the situation is inherent in the paradoxical nature of their argument.

    They decry using an inclusive term just as "Happy Holidays" as being "PC" -- which they define as using language to avoid offending those overly sensitive non-Christians. However, if you don't extend holiday greetings exactly how they want (and, in the case of the Gap, even if you do), they take offense. In fact, if you don't specifically cater to their holiday ("Merry Christmas"), along with the new demand of excluding everyone else's holiday, they are offended.

    So unless you use THEIR politically correct language, they are offended -- but they see the problem as retailers using PC language to avoid offending anyone. Therein is the paradox. Retailers shouldn't use PC language, but they must use PC language.

    The whole "war on Christmas" nonsense is just petty and childish. Marketers are not "afraid" to wish anyone "Merry Christmas", nor are they overly concerned with offending anyone (other than overly sensitive Christians, anyway). They just want to convey a greeting that includes everyone -- and, yes, "Happy Holidays" includes Christmas -- without assuming that the recipient is Christian.

  •  
    3

    katkit

    12/02/09 | Report as spam

    RE: Best Buy Stands by Ad Wishing Muslims

    Thank you Best Buy for acknowledging all faiths, especially the
    forgotten ones. I am a Christian and I am very happy that Best
    Buy was brave enough and decent enough to stand up for others.

  •  
    4

    lk510

    12/08/09 | Report as spam

    RE: Best Buy Stands by Ad Wishing Muslims

    I was happy to see that Best Buy chose to stand by their ad knowing that it wasn?t wrong, but I was also disturbed to see how many people were upset by it. Ever since I was little, I knew that, as a Muslim, our holidays would never be as public or as grand as holidays such as Christmas and Easter. It was a given in my childhood that I would have to take off a day from school for Eid, but get a holiday coincidentally on Christmas. In fact when I was younger they used to call it Christmas break instead of now the more Politically Corrected Winter Break. So when I saw Best Buy?s ad wishing us a Happy Eid it made me ecstatic, it made me, as an American- Muslim, feel recognized.
    I also think that steps like these will eventually bring peace. Why should there be tension within Americans because they are of a different cultural or religious background? In the end they work together, their children play together, and essentially they shop in the same places. It feels good to be recognized instead of shunned and I thank Best Buy for that and you as the editor for bringing this news to my attention.

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