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Pizza Hut Gets Flak For Name Confusion

By Katherine Glover | Jun 23, 2009

Pizza Hut has been experimenting with name variations for a while now, re-branding some locations as “Pasta Hut” and labeling some pizza boxes and other materials with the name “The Hut.”

But now, an explosion of negative publicity has prompted the company to issue the following statement:

“Pizza Hut is not changing its name. We are proud of our name and heritage and will continue to be Pizza Hut. We do use ‘The Hut’ in some of our marketing efforts,” said Brian Niccol, CMO, Pizza Hut, Inc.

“To the loyal fans of Pizza Hut and pizza lovers around the world, we’re happy to tell you that nothing is changing, we’re still Pizza Hut, America’s Favorite Pizza.”

Apparently “The Hut” was supposed to be hip and modern and easy to tweet or text about. And Pasta Hut, of course, is supposed to give the chain a healthier aura. But the experimentation with the different names has ultimately just served to confuse people.

And the clarification hasn’t really helped. An article about the name on the Consumerist is now topped with an update clarifying that Pizza Hut is not changing its name: “‘The Hut’ is a secondary branding mark, or something like that.”

Exactly. “Or something like that.” No one knows what’s going on anymore. That’s not exactly a good thing for a brand.

Plus, the association with Jabba certainly doesn’t help.

Katherine Glover is a Minneapolis-based print, radio and online journalist. She's written for Salon.com, Sierra Magazine and many others, and she does a weekly blog on immigration issues for MinnPost.

BNET User Analysis

Web Buzz:
  • What a Shortened Name Says About a Brand

    AdsoftheWorld - 109 days 3 hours 13 minutes ago

    Two name changes—or more correctly, modifications—have received attention in the media and branding worlds recently. Pizza Hut has announced that its boxes and select locations will carry the name “The Hut,” and RadioShack plans to unveil new creative for “The Shack,” its shorter, catchier moniker. These name shortenings are...

  • “The Hut” / “Pasta Hut” / “Pizza Hut” — looking to fire BBDO

    Tribble Ad Agency - 54 days 13 hours 48 minutes ago

    Advertising Age is reporting that “The Hut / Pasta Hut / Pizza Hut” whatever the current name is looking to fire advertising agency BBDO. The report has stated that BBDO is looking to defend the account. We are not sure who to assign blame for the number of name changes to the company , but if it’s BBDO then they need to be fired. These...

  • Pizza Hut Plan to Change Name to "The Hut" Meets With Ridicule

    BNET Advertising - 156 days 11 hours 9 minutes ago

    Pizza Hut has created an unneccessary publicity backlash by tentatively changing its brand to the “The Hut.” Do a search for Pizza Hut in Google News and you’ll see that the move was met with gales of laughter from the media and scorn from the public. The company was forced to put out a press release saying that Pizza Hut was not changing...

  • Pizza Hut to slice their name

    Crikey - 155 days 1 hour 41 minutes ago

    Pizza Hut are planning rebrand by dropping the "Pizza" from their name in some stores, to be known simply as "The Hut", and present a more "healthful" image by introducing multigrain crusts and "all natural" tomato sauce. So what's in their regular tomato sauce if not tomatoes? asks Consumerist

  • Pizza Hut to be known as “The Hut”

    Tribble Ad Agency - 157 days 2 hours 2 minutes ago

    In perhaps the worst Advertising move the world has seen since Enfatico, Pizza Hut has decided to change their name to “The Hut”, MSN is reporting. Honestly, I don’t care if they spend 300 million on changing all the signs, 30 years from now people will still call it Pizza Hut… because guess what… that is what Pizza Hut sells. Someone...

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