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Topix's CEO on the Future of "Micro-Local" News

By David Weir | Sep 24, 2008

Chris Tolles, CEO of Topix, doesn’t think much of journalists. “There’s a lot of arrogance among journalists, as if they are performing a public service. Their job should be to get lots of audience attention and engagement. Period.” Never mind that three of Tolles’s major investors are Gannett, McClatchy and the Tribune Co., representing the largest newspaper chains in the country. He’s seen the future of news, and here’s how it looks:

“There will be three tiers, if you will. One will be journalists, because they won’t all go away; two will be bloggers, essentially; and three will be the commentarians.” It’s this third tier that Tolles is betting his business on. Topix has a “zip code search” function that has turned into a sort of virtual chain of local community clusters of comment-posters.

Tolles says Topix carries comments from 20,000 cities and towns around the U.S. these days at the rate of 150,000 comments per day. One surprising (to me) finding is that three-quarters of these comments are not tied to any referring news article, because in many cases, there isn’t any local news article to refer to.

Tolles estimates that 1400 local newspapers around the country publish an average of six original local stories a day. “That means most localities get no coverage,” he calculates.

Topix is geared not to the “Top 25″ markets like New York and San Francisco, but to smaller, more under-served areas of the country. Even though the company aggregates links to some 50,000 newspaper articles a day, Tolles sees that part of his service as secondary to the emergence of the “micro-local” markets he is weaving together into a national network for advertisers.

Monetizing this segment is his business goal, of course, and by checking through the site, I confirmed that Topix is doing a very good job at targeting neighborhoods and small towns for its advertising partners. For one small community in the South I’m familiar with, there were what appeared to be about a dozen targeted ads — mainly from Google AdSense, which Tolles confirmed is the company’s top advertising partner.

One reason he is such a big believer in comments is that they tend to boost an item’s score on Google and on other search engines. So, these dense clusters of comments around some local piece of content offer a solid opportunity for the company to make money.

Is Topix profitable yet?

“No, we are not,” replied Tolles, without hedging. “But I expect we will be over the next 9 months to a year. After all, the participation is the content.”

In addition to serving as a BNET Media analyst/blogger, David Weir is a veteran journalist and the author of several books. Weir is a co-founder and vice-president of the Center for Investigative Reporting, as well as an editorial board member of The Nation.

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  •  
    1

    macnamband

    09/24/08 | Report as spam

    RE: Topix's CEO on the Future of "Micro-Local" News

    If this is really Mr. Tolles'idea of journalism ??? to get lots of audience attention and engagement. Period...??? If this is not sarcasm then Mr. Tolles has his own problem with arrogance and ignorance. And I suppose, cynicism. The job of a journalist is to collect raw information, synthesize it, check it, and present it. The motive, as quaint as it may sound, as outdated as it sounds, is not to engage an audience; it is to report to an audience. And you can still find that. The profession's decline is because it has moved away from a reporter's medium, first to an editor's medium and now finally to a publisher's medium. It has come full circle from where it was a century ago, which is full circle from where it was in the century before that and so on back to Daniel Defoe. How ironic that the likes of Mr. Tolle simultaneously encourage and undermine their golden egg, which is still, through the dawn's early light, and with all the faults, one of the few good checks and balances still working in this society....

  •  
    2

    hotweir

    09/24/08 | Report as spam

    RE: Topix's CEO on the Future of

    I think he was being sort of provocative with me because he knew I was a journalist. But his vision of the future for news includes journalists, bloggers, and citizens, so it is pretty much a mixed model, as opposed to the "who needs journalists at all" approach. The main takeaway for me was the hyper-local model for news, which is quite intriguing -- especially as newspapers disappear from many markets...

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    3

    markjosephson

    09/25/08 | Report as spam

    RE: Topix's CEO on the Future of

    We're big fans of what Chris and his team are doing at Topix.

    Let's give points for being provocative here and drawing attention to a really important point: new technologies and businesses are drastically changing traditional media models.

    Businesses that aggregate local content like Topix and Outside.in are proving to be more effective at building scale and audience for advertisers than many of the stand-alone "traditional" media businesses.

    There's no denying that traditional media properties need to evolve and that part of that is an increased focus on products, technologies and content designed primarily to effectively scales audience.

    That doesn't change that there will always be a role -- a need -- for great journalism. That should never go away.

  •  
    4

    David P Hamilton

    09/25/08 | Report as spam

    RE: Topix's CEO on the Future of

    I'd personally be a lot more receptive to Tolles' ideas if the Topix site itself wasn't such a mess. Every time a search leads me to Topix -- most recently a few months ago when I was reporting a story out of Half Moon Bay, Calif., a coastal town of roughly 12,000 people -- I usually end up with a news bite usually no more than a sentence long whose source has long since expired. The commentary is usually no great shakes, either, even on the pages devoted to particular communities -- and those pages themselves are so busy and unfocused that I really wonder how useful locals find them.

    Of course, I'm one of those arrogant journalists, so what do I know. I have no beef with the concept of microlocal news; it's just the Topix implementation of it that drives me nuts.

  •  
    5

    Ted Buerger

    09/26/08 | Report as spam

    RE: Topix's CEO on the Future of

    In our experience at AmericanTowns.com, the thirst for news and other information at the "micro-local" level is very real, and matched by a desire of local organizations to reach their community with news about the good and important things that they are doing. The affirmative sharing of local information, ideas, and efforts are the basis of our sense of "community", our attachment to the place we call our hometown or neighborhood. Initially, the web tended to pull us away from that local community (and from our local newspaper), giving us helpful information on narrow topics of interest but not connecting us with the wide range of interests and opinions that characterize each of our towns.

    But now the web, the revolutionary tool to bring together information and people, is responding to people's needs for local information, resources and connection. It is not yet determined how the huge advertising dollars seeking this local audience will allow us to fund the journalists we need and to otherwise "find and share" the information most important to our daily lives. But, call it micro-local if you will, it's the real "community" that each of us belongs to, and it's here to stay.

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    6

    hotweir

    09/26/08 | Report as spam

    RE: Topix's CEO on the Future of

    Thanks for your comments, Ted, David and both Mark(s). I agree about the demand for local information and the Web's role in satisfying it. I'm insanely curious about my own neighborhood and the neighbors I've never met, but also about other places I've lived in the past. David also nailed the weakness at Topix --
    I didn't get into the design or navigation of the site, which is not first-rate, since I was concentration on the hyper-local content and ad model in this piece.

  •  
    7

    WoundedtIcon

    03/03/09 | Report as spam

    RE: Topix's CEO on the Future of

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