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Google's Founders: These Emperors Have No Clothes

By David Weir | Feb 13, 2009

A sure sign that this economic downturn is far worse than any of the previous ones during the Internet Era is when the perpetually expanding Google hit the outer limits of growth and begins to contract. And that is precisely what has happened.

For the second time this (still-young) year, Google killed off one of its ambitious advertising initiatives yesterday — Google Audio Ads, which was its radio advertising arm. Up to 40 people will lose their jobs.

Last month, Google closed its Print Ads program, which means that now only one offline advertising product  is still alive – TV ads. That business is not performing well, either. At the core of these failures is the search giant’s miscalculation that its keyword auction/automated ad-selling model would prove successful beyond search.

It isn’t, as every type of media company is discovering. Even content startups quickly discover, once they do the math, that in order to attain the scale necessary to monetize their businesses, they would have to grow monstrously huge — rather like Google itself.

Google scaled back on another promising initiative recently, this time with no announcement. As we reported last summer, the company had launched a far-reaching effort to both improve Google News, which is another of its products that is under-performing, and help the news media business generally. CEO Eric Schmidt has been outspoken about his commitment to this work, which begs the question of who exactly is opposed to it.

The answer would have to be the founders. Long overlooked by the press and critics despite their obvious management flaws, Sergey Brin and Larry Page have allowed their company to devolve toward chaos, lacking an essential layer of  professional project management. Morale inside the company is plummeting, despite all the perks and prestige gained by those working there, although the recent move to reprice employee options (most of which are under water) — plus the lousy economy — will no doubt stave off defections for now.

So it’s time to face facts: These emperors have no clothes. But they don’t know that, and until and unless they find out, Google’s future prospects have to be downgraded to “uncertain.”

In addition to serving as a BNET Media analyst/blogger, David Weir is a veteran journalist and the author of several books. Weir is a co-founder and vice-president of the Center for Investigative Reporting, as well as an editorial board member of The Nation.

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  •  
    1

    @smokejumper

    02/13/09 | Report as spam

    RE: Google?s Founders: These Emperors Have No Clothes

    Whoda thought that a new media company couldn't
    outperform in traditional print and radio businesses?
    Google has a very arrogant culture that has lead it into
    thinking it can change everything because they are
    smarter than the rest of us mere mortals. Hope they can
    remain focused on what they do well - search, search and
    more search. It's really not a bad business to be the best
    at!

  •  
    2

    ArthurOD

    02/13/09 | Report as spam

    RE: Google?s Founders: These Emperors Have No Clothes

    I have no interest one way or the other in whether Google makes another ton of money on advertising, but I've got to say it rankles me (that's a nice way of saying pi@@e@-me-off)that self-appointed pundits expect every business venture to be a great success...or they consider the entrepreneurs to be complete idiots.

    What do you say about Thomas Edison's thousand failed attempts at "perfecting" the bulb filament and hundreds of other non-performing ideas? Henry Ford's initial misfires? Steve Jobs' devotion to Lisa despite everything?

    What do you say about your own rejection letters and misdirections? We all have them.

    Sometimes things don't work out...you pick up, dust off and start again...to paraphrase a recently elected President, paraphrasing an old song.

    ao'd

  •  
    3

    hotweir

    02/13/09 | Report as spam

    RE: Google?s Founders: These Emperors Have No Clothes

    Being the best at Search, which Google is, is indeed a great business core. Beyond that, the company, its products, and especially its senior management team (with the exception of Schmidt), is underwhelming. But its dominance in search has obscured these other issues from getting enough attention -- the wrong I am trying to right today.

    Arrogance prevails at the top of many, perhaps most, tech companies, which is a shame. In a human sense, there is nothing superior about being smart, when it comes at the cost of developing emotional intelligence, empathy, and compassion for others.

    There's a man with Down's Syndrome at my corner grocery store. His brothers run the store; he just greets customers with a smile, which makes visiting the place a joyful experience.

    The Google billionaires of course would consider him inferior, a genetic error. In terms of his behavior and effect on others, I would rate him superior to them.

  •  
    4

    hotweir

    02/13/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    Rereading my previous comment, I believe I was being a bit too hard on these guys. If so, it is because I had developed such high expectations and hopes for what they might be able to do to help solve the problems that plague the industry I love -- media -- despite all of the errors those in charge of newspapers, magazines, radio & TV may have committed. Thus, it is depressing to see them cut back on the news initiatives, particularly, since they seemed to have the potential to save the best of the old while implementing the new.

  •  
    5

    myson1

    02/16/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    Dave,

    No need to apologize for your initial comment. You are expressing what many of us feel right now. We've lost quite a bit of faith in our political and business leaders over the past number of months. These are folks we put into place because we believe they are smarter than us. Many of them are, but a degree from Harvard, MIT or Stamford (great institutions all) does not bestow one with the emotional intelligence and genuine concern for others that make for a "joyful experience". I'll take a room full of passionate, caring, altruistic individuals to get the job done any day of the week!

    ms

  •  
    6

    hotweir

    02/16/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    Thank you -- I guess my ambivalence about all of this is clear! I do appreciate brilliance and logical thinking and much of what Google does amazes and dazzles me. But still, the evidence that the founders simply do not care about what they are doing to the media industry by abandoning the effort to help it make the transition to digital disappoints me.

  •  
    7

    myson1

    02/16/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    Don't be too disappointed...personally I'm a big believer in karma...what goes around comes around...what's up today is down tomorrow...it will be interesting to see how this all plays out...

  •  
    8

    larryswinford

    02/17/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    Actually, the story gave me a laugh. David Weir needs to go back to work on RollingStone or Mother Jones stuff instead of corporate management commentary. He sounds like a stock trader who is shorting the company for real or imaginary failings and needs to enlist some others to short it too in order to make his prognostications more profitable.

    This is a recession, lots of companies would give their, um, well, body parts in order to have the kinds of numbers of these Google "failures". You want to talk about an 'emperor with no clothes on' from the classic fable, talk about the politicians in power and that electronically-fabricated largesse that they are supposedly fixing the economy with.

    Look at Google's financials and you will see where the real problem is. Their investments lost $5 billion in 2008, which is worse than the $3.5 billion loss the year before. It isn't their news or ads programs that failed, it is where they parked the capital they hoped would earn so much that they could coast through life doing fun stuff because the dividends are paying the bills. The emperors did pretty good for years and now they hit a road bump. Big deal.

  •  
    9

    myson1

    02/17/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    Larry - couldn't agree with you more regarding the "stimulus" package. wasn't aware of google's investment loss. though I can't speak for Dave, the disappointment I believe is that it seems google is abandoning efforts to help traditional media companies cross the digital divide. not their (google's) problem I guess...

  •  
    10

    hotweir

    02/17/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    First, the analogy applies to the "Stimulus" emperors as well. But Google took some pretty serious blows to its core Search business in the last quarter as well, but beat analysts' expectations.

    BTW, I don't own Google stock, not that *that* would influence what I write anyway. My views are antithetical to day traders, short-sellers & their ilk.

    And, it is true that my disappointment is not with their business model, but their decision to kill off one of the most hopeful and helpful initiatives in support of media anyone has attempted in years.

    If you need help finding what I was referring to I can re-post links. This was a very quiet project at the top of the company that we covered first here at Bnet last summer.

    My sources indicate the founders withdrew their support, not because it was expensive, but they philosophically do not care about the fate of news media.

    One other smallish point. Google News hasn't grown nearly as fast as it should have compared with other online news aggregators and it is nowhere near #1 in that market niche. I love it personally. So do any saavy newspaper execs because it sends them a ton of traffic each and every day.

    But I suspect it has been left neglected because, once again, of the indifference of the founders.

    Hopes this addresses your concerns. As for going backwards, that's something I never do.

  •  
    11

    myson1

    02/17/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    i still say what's up is down, what's down is up...it will be interesting to see how this all plays out...two things are for sure - there will be surprises along the way and 5 years from now one, two or perhaps more of our old media friends will be listed among the "winners"...what's new is old, what's old is new...

  •  
    12

    hotweir

    02/17/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    myson1, do you care to speculate which old media outfits will be winners, and by inference, which new media companies will be losers? As much as I try to see into the future, my own crystal ball stays cloudy...

  •  
    13

    myson1

    02/23/09 | Report as spam

    RE: Google's Founders: These Emperors Have No Clothes

    Dave,

    Sorry for not getting back with you sooner. I think that b2b media/information services companies (Nielsen, Reed, Questex etc.) have business models and audiences that allow for true integration. Having worked at Nielsen I know that efforts to build one-brand metric have been ongoing for the past 5-7 years. I believe this side of media will do well. Businesses need information to operate and the "wisdom of the crowd" concept can be monetized any number of ways in this arena.

    I believe the losers will be the ad networks. They are already driving CPMs down to untenable levels. Publishers need to optimize revenue with every buy and I believe the exodus from the network "crack" should get hot and heavy shortly. Some estimates say there are 300+ ad networks. A ridiculous number even in good times.

    myson1

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