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Tell Me Something Good

By Lisa Everitt | October 10th, 2008 @ 10:03 am

A new feature from your BNET.com Retail Team debuts this morning, because I just can’t take any more bad news (Old Navy comps down 24 percent in September! Sweet Mother of God!):

Send me success stories. Send me big ideas to make it through the next couple of months.

I have a couple I’ll post later today, from Multichannel Merchant magazine and retail consultant Robert Gordman.

People still have to buy things. How do smart retailers get them through the door and convert them to customers?

Busted FlatWhich social media platforms drive sales and which are gimmicks?

What are the best practices in managing inventory at the warehouse as retail sales slow and your DC backs up?

What tools give you the best visibility through the supply chain? How do you keep your sales staff rightsized and still motivated?

What retailers, packaged goods companies, and apparel companies do you admire? Who does it right?

Got a great idea? Hit the comment field or e-mail me and I’ll do a story.

We’re all in this together, ladies and gentlemen.

Tags: Retail Company, Social Media, Sales Strategy, Sales Force Management, Retail, Sales, Lisa Everitt

A Denver-based business writer, Lisa Everitt is a veteran of daily and weekly newspapers and trade magazines, including The Natural Foods Merchandiser, Rocky Mountain News, Inter@ctive Week, San Francisco Business Times, and the Peninsula Times Tribune.

 
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  • 1

    robertgordman

    10/10/08 | Report as spam

    Tell Me Something Good-lululemon athletica

    Lululemon athletica is a bright story in a mainly dismal retail climate. The mission of the company is crystal clear: creating components for people to live longer, healthier, more fun lives. And it???s clear from their second quarter numbers that they are fulfilling that mission.

    For the thirteen weeks that ended August 3, 2008 their net revenue increased 48% to $85.5 million. Net income from operations increased 52% to $15.5 million or 18.2% of net revenue. Diluted earnings per share from continuing operations were $0.18 on net income of $12.3 compared to $0.08 for the second quarter of fiscal 2007. lululemon's sales per square foot are three to four times as much as the best retailers in the world.

    What accounts for these results? The clothing quality is excellent, the fit is carefully designed, the colors and patterns are flattering, and the prices reflect the effort.
    The stores are not stores; they are selling machines. lulu only puts stores in neighborhoods that have people who appreciate technical clothing for yoga, dancing and running and most other sweaty pursuits.
    I believe that even in these tough retail times, lulu will continue to prosper because their focus is on the lifestyle and interests of their Core Customer. This is an instructive lesson for other struggling retailers.

  •  
  • 2

    robertgordman

    10/10/08 | Report as spam

    Tell Me Something Good-lululemon athletica

    Lululemon athletica is a bright story in a mainly dismal retail climate. The mission of the company is crystal clear: creating components for people to live longer, healthier, more fun lives. And it???s clear from their second quarter numbers that they are fulfilling that mission.

    For the thirteen weeks that ended August 3, 2008 their net revenue increased 48% to $85.5 million. Net income from operations increased 52% to $15.5 million or 18.2% of net revenue. Diluted earnings per share from continuing operations were $0.18 on net income of $12.3 compared to $0.08 for the second quarter of fiscal 2007. lululemon's sales per square foot are three to four times as much as the best retailers in the world.

    What accounts for these results? The clothing quality is excellent, the fit is carefully designed, the colors and patterns are flattering, and the prices reflect the effort.

    The stores are not stores; they are selling machines. lulu only puts stores in neighborhoods that have people who appreciate technical clothing for yoga, dancing and running and most other sweaty pursuits.

    I believe that even in these tough retail times, lulu will continue to prosper because their focus is on the lifestyle and interests of their Core Customer. This is an instructive lesson for other struggling retailers.

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