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Best Buy Eyes Crowded Mobile Phone Retail Market

By Ian Ritter | Jul 9, 2009

Best Buy is jumping into the cellphone retail market with big plans to grab a 15 percent share of the business. But new CEO Brian Dunn, who seems particularly hot on the mobile-retail concept, might want to think twice — the crowded space is already littered with the bodies of some successful and failed competitors, and Best Buy hasn’t explained how and why it can prevail against a bevy of rivals.

What we do know is that the company, which claims it currently  has three percent of the cell phone market, will open 40 new stand-alone stores under the Best Buy Mobile banner this fiscal year selling the products.

The plan better work because opening a lot of stores in today’s environment is risky, especially given that the retailer’s plans come during in a recession that’s caused Best Buy’s first-quarter earnings to drop and its same-store sales to fall 6.2 percent.

It’s also curious that Best Buy’s management is entering such a crowded market. Right now, it’s hard to find a place that doesn’t offer cell phones. You can buy a Virgin Mobile phone at 7-Eleven. Nearly every provider has agreements with Wal-Mart stores. Plus, most providers have their own stores — lots of them.

In fact, many are starting to shrink those networks. Sprint Nextel, for one, is closing 125 stores this year. And RadioShack, which has a sizable mobile busieness, closed its share of stores over the last few years.

Now that Circuit City is gone, Best Buy is clearly the leading specialty electronics chain out there, even though mass merchandise retailers like Wal-Mart and Target operate large electronics departments and have formidable store counts. But to compete with the many mobile phone options out there, it’s going to take more than a big name, or this first major move by new management won’t pan out.

Ian Ritter is the national online editor of commercial real estate news site GlobeSt.com and author of its Counter Culture retail blog.

BNET User Analysis

Web Buzz:
  • Best Buy Targets 15% Of U.S. Mobile Phone Market

    Barron's Online - 153 days 15 hours 5 minutes ago

    Best Buy (BBY) CEO Brian Dunn told reporters after the retailer's annual meeting today that the company believes it can quintuple its share of the U.S. mobile phone market to 15%, according to Dow Jones Newswires. Dunn said the targeted mobile phone growth would be part of a new campaign to focus on gadgets that feature connectivity

  • Best Buy CEO: Don’t forget the gift card

    Reuters - 55 days 11 hours 3 minutes ago

    Hey Brian Dunn, CEO of gadget lover’s cathedral top electronics retailer Best Buy, what’s on your short list of five great bang-for-your-buck devices for this holiday season?(Thanks to the CNN Money reporter for asking this question at a press conference today) DUNN: My short list? * (First), on my personal short list — a netbook is...

  • Wal-Mart and Best Buy Launch Laptop Battle

    BNET Retail - 120 days 4 hours 50 minutes ago

    Wal-Mart and Best Buy seem intent on getting into a battle of the low-cost laptops going into back-to-school and, it seems likely, continuing through holiday. As reported by Bloomberg and others, Best Buy CEO Brian Dunn said in a Las Vegas interview that the retailer is testing a program that provides laptops for free or for prices ranging up to...

  • Best Buy Hunts Opportunity in Economic Slump

    BNET Retail - 238 days 19 hours 44 minutes ago

    After reporting better-than-expected results for the first quarter, Best Buy's president and soon-to-be CEO Brian Dunn outlined the electronics retailer's strategy to capitalize on what it regards as the opportunities in the current market, taking into account a more cautious consumer and the demise of specialist competitors such as Circuit City...

  • Best Buy CEO Downplays Holiday Discounts

    PC Magazine - 53 days 10 hours 56 minutes ago

    NEW YORK, Sept 30 (Reuters) - Electronics retailer Best Buy Co (BBY.N) expects to hire more staff for the U.S. holidays than it did last year to boost sales in the critical shopping season, Chief Executive Brian Dunn said on Wednesday. Speaking at a briefing in New York, Dunn said he was beefing up staff in anticipation of "a better...

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