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NRF Goes Negative on Health Care Reform, Wal-Mart

By Mike Duff | Jul 15, 2009

It’s letter-writing season at the Nationals Retail Federation, but the correspondence might not be in the organization’s best interest.

First, in an open letter on the NRF website attacking Wal-Mart’s health care stance, organization CEO Tracy Mullins begins:

The word leadership tends be thrown around a lot in Washington. We see it used endlessly in political campaigns, newsrooms…even by trade associations. It seems everyone wants to lead. But not everyone has what it takes.

With health care reform looming in Congress, everyone is clamoring to claim their corner on the big debate, and the stakes have never been higher. The Obama administration seems to have taken to the notion that reform for reform’s sake is better than nothing at all. What they must fail to realize is that a misstep on health care could quickly push our economic recovery back decades.

Not an auspicious start – the last scary “decades” flourish sounds a tad over the top – especially considering the letter denigrates people NRF might want to sway in the debate about health care reform. Then comes this bit:

When Wal-Mart sent a letter to President Obama two weeks ago supporting government mandates on businesses as a part of reform, the retail industry was astonished. Seeing the company in lockstep with the unions on this issue was troubling to say the least. Although the move may provide a short-term public relations boost to Wal-Mart, it could have long-lasting, devastating consequences to retailers throughout the country.

More hostility, and directed toward a company that NRF might align with to shape the debate from the inside while it pressed a more critical case from without.

The letter goes on to say that “our CEO Health Care Task Force continues to work diligently on real solutions that would help fix our health care system by laying out steps to encourage competition on cost and quality, rather than creating a $2 trillion bill for future generations to pick up.”

Really? NRF also sent a letter to the House of Representatives‘ Ways and Means Committee providing its input on health care reform. Rather than offer “real solutions,” though, the letter expressed NRF’s stance on health care reform in decidedly negative terms. NRF stated:

  • It would not support an employer mandate of any type.
  • It does not favor a new publicly sponsored insurance plan or co-op to compete with private insurance.
  • It takes issue with limited five-year grandfathering of existing group health plans due to the potential to increase employer coverage costs at the end of the period.
  • It opposes enactment of any value-added tax or a direct charge on consumer spending to support new health care systems.

The letter had no positive suggestions to offer.

NRF certainly faces a dilemma and many of its members, even those too worried about customer reaction to take a stand on the issue, would like health care reform to go away or at least pass them by without attaching any cost. However, realism in this case seems to call for some resignation and flexibility. Even if federal health care reform doesn’t pass, states, increasingly challenged to meet their medical costs, will step in with new versions of Maryland’s Wal-Mart bill, maybe this time dubbed the Macy’s bill or Target bill.

Yet, it isn’t primarily public relations. Wal-Mart’s recognizes that as health care reform emerges, whether on the federal or local level, it has an opportunity to press for a reasonable standard that accommodates its interests. Wal-Mart isn’t the only retailer that is working on health care issues and, while many companies reject specific provisions of the measures now under debate, the industry might do well to seek common interests. The more retailers who can work together on those common interests, the more weight the industry will carry in deliberation and the more impact it will have on the outcome.

Mike Duff has written about retail and related fields over 20 years. His work has appeared in publications as diverse as Retailing Today, Drug Store News, Supermarket Business, Consumer Digest, MarketingWeek, American Food and Ag Exporter magazines.

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    Thoughtful02

    07/16/09 | Report as spam

    RE: NRF Goes Negative on Health Care Reform, Wal-Mart

    The NRF's knee-jerk polemics against proposed changes to the current health care system not advocacy. In fact, they are counterproductive to retailer's interests. Retailers are plagued by high levels of absenteeism, rapid employee turnover, employee theft, sabotage and shirking at the store and warehouse levels, where these things matter a great deal to the customer as well as the employer. Getting the taxpayer who isn't on their payroll to subsidize medical care programs for non-exempt employees is actually in the industry's interest, especially in the case where employers are mandated to provide insurance against catastrophic accidents and occurrences while the taxpayer covers preventive and maintenance care along with disability care (which is already covered, albeit inadequately, by some taxpayer programs at the state level).

    Simply because the cost of ignoring the health of their employees is difficult or costly to measure doesn't mean that it doesn't impact returns to shareholders and management bonuses. The industry association should actually study this matter and invest some time and energy in a full cost-benefit analysis of various proposals (maybe Mullins could fund this out of his bonus) before actually opening their mouth and uttering such foolish nonsense.

  •  
    2

    bardmike

    07/16/09 | Report as spam

    RE: NRF Goes Negative on Health Care Reform, Wal-Mart

    You make a lot of good points. For brevity's sake, I cut out a section of the post I had written about what Safeway, Kroger and Supervalu had done under Steve Burd's lead out in California, where the companies basically did little more than give back wage concessions labor made after the last strike to get a contract that, in its benefits part, rewarded preventative health measures and introduced market mechanisms that should lower costs to the supermarkets long term while giving employees some additional choice in how they want to deal with coverage issues. So, here you had competitive companies coming together to forge solutions to common problems in the face of major issues. I don't mean to be presumptuous, but that seems to me to be what retail ought to do in general. I suggested that, without the antagonism, Wal-Mart and NRF could have cooperated on those points where they continue to agree, such as creating mechanisms that curtail healthcare costs, while the could agree to disagree on other issues. By doing so, the weight of the entire retail industry would fall on the points of agreement. Everyone has heard of the strategy divide and conquer. This strikes me as a new variation: Divide and be conquered. NRF fighting with Wal-Mart on so important an issue doesn't make sense to me.

    -- Mike

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