Retail Industry Archive

October 2008

Retail Roundup: NRF Calls on Congress, Payless Goes Green, and More

By Danielle Novy | Oct 16, 2008

NRF seeks congressional action — The National Retail Federation approached Congress on Oct. 15 calling for a lame-duck session directly after November’s elections to address the nation’s gloomy economy. NRF officials are seeking tax relief for consumers, and the organization’s CEO, Tracy Mullin, explained that “extraordinary measures are needed to address this...

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Retail Roundup: Costco E-Commerce Booms, Linens 'n Things to Liquidate, and More

By Danielle Novy | Oct 15, 2008

Costco’s Web sales increase 42 percent — Costco Wholesale Corp., one of the few retailers who appears to be affected minimally by the down economy, reported another year of solid sales– especially in its e-commerce sector. The retailer generated fiscal 2008 Web sales of $1.7 billion, nearly a 42 percent increase from last year’s Internet sales of $1.2 billion....

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Retail 'Power Players' Spend Big Despite Downturn

By Lisa Everitt | Oct 15, 2008

Advertising Age this week ranks 30 “Power Players” with big ad budgets and a taste for innovation. Ad Age’s list includes four retail honchos: Stephen Quinn of Wal-Mart, Richard Gerstein of Sears Holdings, Peter Sachse of Macy’s, and Mike Boylson of J.C. Penney. What can we learn? Stephen Quinn, CMO, Wal-Mart Stores: Counterintuitively, Wal-Mart doubled ad spend in the first half of...

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P&G Chief Lafley Sails Into Shareholder Storm

By Peter Galuszka | Oct 14, 2008

A.G. Lafley is something of a rock star when it comes to modern CEOs. After taking the reins of Procter & Gamble eight years ago, he has doubled revenues and brought stability to the consumer goods giant. His book on changing the rules of business has been a knock-out bestseller.But today, Lafley must face the music. He must bear the fretting of shareholders at the firm’s annual meeting...

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Linens ‘N Things Becomes Liquidation 'N Things

By Lisa Everitt | Oct 14, 2008

Having failed to find a buyer, Linens ‘N Things will begin “a straight going-out-of-business liquidation sale” as early as Thursday, according to James Schaye, CEO of Hudson Capital Partners, one of the companies that bid earlier this year to buy the retailer’s assets. The endgame for the specialty retailer of household items has been a story of changes in direction. Linens ‘N Things...

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Retail Roundup: J.C. Penney Focuses on Exclusive Lines, Retailers Look to India, and More

By Danielle Novy | Oct 14, 2008

J.C. Penney launches exclusive collections – J. C. Penney’s strategy of securing deals with big-name designers for exclusive fashion lines is especially smart during an economic downturn, said Anne Brouwer, a senior partner at the retail-consulting firm McMillian|Doolittle. While department stores lower their year-end expectations, Penney’s has been inking contracts with...

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Great Customer Service, Enstrom’s Toffee Edition

By Lisa Everitt | Oct 13, 2008

This story, like Enstrom’s Almond Toffee, is way too good not to share. Curious about the ironclad nature of Enstrom’s unconditional guarantee, a shopper sent the following note to the Grand Junction, Colo., confectioner: Your Almond Toffee does not work well as a tax preparer. Per your unconditional guarantee, I formally request my monies to be refunded at the earliest possible date to...

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Retail Roundup: Clorox wins Green Game, Sears Hires New CFO, and More

By Danielle Novy | Oct 13, 2008

Clorox execs seeing green in more ways than one — After only eight months on store shelves, Clorox’s Green Works line has proven itself as something of a role model in the retail industry. The line is on track to generate first-year sales of more than $40 million, and the brand is already outselling its competitors. Analysts say Green Works exemplifies how a big consumer-products...

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Sears CFO Reidy to Resign; Management Shakeup Continues

By David Phillips | Oct 13, 2008

Sears Holdings Corp. has reported that Chief Financial Officer J. Miles Reidy will step down later this year to “attend to a family issue.” The resignation comes amid slumping sales at the struggling department-store retailer, which continues to deal with customer defections to discount rivals, resulting from outdated store designs and complaints about warranty services and...

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Migration Analysis Is for Customers, not for Birds

By Lisa Everitt | Oct 10, 2008

Catalog and online retailers know how to crunch the demographics to find the next set of prospective customers. But here’s a twist: Learn how to use those same databases and analytical tools to get existing customers to buy more from you. Writing in Multichannel Merchant, Bill Singleton of The Allant Group proposes expanding your view of  what’s called “migration...

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BNET Retail provides daily industry trends and news coverage with insights for managers and executives about the key players in the consumer retail industry. In addition to detailed retail company profiles, we bring you industry analysis on new retailers, products, mergers and acquisitions, consumer spending figures, and a host of other important issues pertinent to the retail sector.