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Google's Long Shot At Kicking Microsoft Off The Desktop

By Michael Hickins | Jun 4, 2009

I recently described how Google’s Wave, a collaboration tool based on the new HTML 5 standard, demonstrates the potential for Web applications to unglue Microsoft’s hold on customers. My post quoted Gary Edwards, the former president of the Open Document Foundation, a first-hand witness to the failed attempt by Massachusetts to dump Microsoft and as experienced a hand at Microsoft-tilting as anyone I know.

Gary sent me a lengthy email response to that post, filled with technical details that are crucial to understanding the battle for the desktop that is currently unfolding, and kindly gave me permission to excerpt it here. His email touches on a pair of interconnected issues — the battle between Google and Microsoft, and the odd relationship between Google, Apple and other smartphone vendors. Rather than try to shoehorn all of it into one post, I’ll deal with them in two separate posts. This post deals with the Google-Microsoft battle, and the next on the Google/Apple smartphone issue.

Google and Microsoft are in a race for the heart of the desktop, pitting Google’s ability to create an API (an interface used to connect disparate systems) that developers can use to tie newly enriched Web applications to desktop PCs, against Microsoft’s ability to connect applications like Word to Web-based application servers running on its proprietary code. “Many people mistakenly think that HTML 5 is all about on-line/off-line capabilities. I think you hit the mark in your article pointing out that it’s about Web application developers having direct (and Open) access to the same desktop computing processing power Microsoft is able to expose through their proprietary OS/Microsoft Office productivity environment,” he wrote.

Microsoft has sought to create a two-tiered Web experience that it pawns off to customers (and trust-busters) as “choice”: a bare-bones, standards-compliant format that anyone can use, but which offers an inferior experience, or a rich experience that requires developers write to proprietary standards, which is really no choice at all:

[Microsoft] leaves the choice of Open Web or Microsoft Web to end-users and developers — knowing full well that integration and high end interoperability with legacy systems is the most cost effective way of advancing productivity.

This strategy has been so successful for so long that Google’s chances of unseating Microsoft are pretty slim:

The proprietary formats, protocols and interfaces are in place; Web Server side applications, services and systems are shipping; and the Office/Exchange/SharePoint/SQL Server stack has become an unstoppable juggernaut. The client/server integration trump card survived years of anti-trust efforts and open standards compliance demands.

But Google does have one opening, and that is the attractiveness of HTML 5-based applications within standards-compliant browsers (which Gary calls “the edge of the Web”) — Google’s Chrome, the fastest-growing browser in history, as well as Safari and Firefox, two of the three largest browsers in terms of market share.

Microsoft has lost the battle for the edge of the Web, and with it the all-important graphical document model that very much defines the richness of Web content.

This means that Google can seduce developers by offering a superior user experience and a “surging marketshare at the edge of the Web that is dominating everything.”

But that’s only half the race, as I stated at the outset. Google still has to tie this superior experience to the even more superior processing power of the desktop:

Carving out an x86 [PC] foothold is incredibly important, and must be done if Google apps and services are to be competitive with the next generation of Microsoft Web connected stuff. The appeal to developers has to be more than just compelling API alternatives.

I think Google used wave to demonstrate the power of HTML 5, and is counting on developers to do the rest. Gary isn’t so sure:

Sometimes I wonder if Google has a grip on it all. Microsoft certainly does. And at this point, there is little room for mistakes by any of the major stakeholders.

I think the answer lies with HTML 5-compliant mobile device browsers, a potential gold mine that will attract a tsunami of developers large and powerful enough to rip the sails right off Microsoft’s boat. Gary had a lot to say about mobile browsers, and I’ll detail that in my next post.

Michael Hickins is a professional writer and journalist with a passion for ferreting out the intersections between technology and culture.

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  •  
    1

    Stephen.Smith@...

    06/05/09 | Report as spam

    RE: Google's Long Shot At Kicking Microsoft Off The Desktop

    I'm a developer of an ERP package. We are moving away from
    the MS stack as fast as we can. Ever since Microsoft bought a
    number of ERP vendors, they have been using the MS stack
    against us, rather than working with us. Every dollar a customer
    spends on the MS stack is a dollar that will be used against us.
    Really HTML 5 and open standards are our main weapon to use
    in our battle against MS.

  •  
    2

    PatKelly

    06/05/09 | Report as spam

    RE: Google's Long Shot At Kicking Microsoft Off The Desktop

    "Microsoft's Long Shot at Kicking IBM Off The Mainframe" ...
    they don't need to kick MSFT off the desktop, they just need
    people to move to the web. While it may be difficult for
    those with a bit more experience to possibly imagine a
    paradigm where the desktop doesn't mean jack, we are
    already much closer to that reality than we realize. Taking
    Outlook out of the equation for a moment, how much time do
    a vast majority of knowledge workers spend on the desktop?
    (They probably spend more time on Facebook) The desktop
    is like a phone attached to the wall - many could never
    imagine a world where the unreliable cell phone would
    replace hardwired phones. People will trade just about
    anything for more convenience (and more time!). So Google
    Docs has 10% of the functionality of Word - well, a vast
    majority of people use less than 10% of Word functionality
    anyway. Google Apps has had nearly 30 major release
    upgrades since it launched - MSFT had 2 in the same
    timeframe. Client/Server apps just can't compete with the
    speed of innovation made possible with multitenant/metadata
    driven/polymorphic cloud-based apps. More experienced
    workers like Office because it feels more comfortable - it is
    slower, easier to navigate, impossible to get lost, and very compartmentalized. Younger workers find it painfully slow,
    horribly restrictive, and awful to work with on a daily basis.
    Office is like riding a bike in sand compared to Google Apps -
    the transition is going to happen quickly as more experienced
    workers transition into retirement. I for one look forward to
    the day when I don't have to wait for Outlook anymore ... 'it
    says it is connected, why isn't it loading my emails ... that's
    ok, I'll go check my Gmail account while I wait for Office to
    do whatever the heck it has to do to work.' The ease of
    providing workers with mobile access to email alone makes
    Google Apps an easy choice for any enterprise. Outlook
    Anywhere, OWA or ActiveSync - jeez who cares, it should
    just work regardless of what phone(s), computer(s), or
    browser(s) I have. Now Google's data connector lets you pull
    from behind the firewall so Google Spreadsheets can make a
    run against Excel and Access which actually runs most
    businesses anyway.

  •  
    3

    Michael Hickins

    06/05/09 | Report as spam

    RE: Google's Long Shot At Kicking Microsoft Off The Desktop

    I do think Google Apps is a much inferior experience to Word, ditto spreadsheets and Excel, but the trend is unmistakable. The phone on the wall was pretty neat too, as you said, and where is it now? Not on my wall, that's for sure.

  •  
    4

    management_geek@...

    08/26/09 | Report as spam

    The Google-MS "Online Productivity" war

    Another very important aspect of this battle is the "total
    collaboration" arena, which is what Google's poster boy Google
    Apps represents. Sometimes Google Apps is seen as a rival to
    MS Office, or MS's upcoming online version of Office. But Google
    includes many other integrated features in addition to Office
    functions - email, calendars, tasks, workspaces, permissions,
    rudimentary conferencing, Outlook sync etc. The direct
    competitor for this is not MS Office, but Microsoft BPOS. We
    had recently created rel="nofollow" href="http://www.hyperoffice.com/google-apps-vs-microsoft-
    bpos/">a comparison between Google Apps and Microsoft
    BPOS
    if anybody would like to see.

  •  
    5

    management_geek@...

    08/26/09 | Report as spam

    RE: Google's Long Shot At Kicking Microsoft Off The Desktop

    oops, the link is - http://www.hyperoffice.com/google-apps-vs-
    microsoft-bpos/

  •  
    6

    jaknap

    08/28/09 | Report as spam

    RE: Google's Long Shot At Kicking Microsoft Off The Desktop

    lol, ill do it for you pal. the link is - http://tinyurl.com/mynh75. see, that's why the invented url shorteners wink

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