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Apple Ditching the Mac and "Crazy" Talk

By Erik Sherman | Jul 31, 2009

Over on ZDNet, David Morgenstern claimed that I was a Chicken LIttle because I pointed to the margin imbalance between the iPhone and Mac and dared wonder if, given Apple’s historic fondness for high-margin business, whether there might be a future for the company without making a computer.

Ah, David, David, David, an Apple loyalist through and through. However, this isn’t about fanaticism, and it’s also not about taking one statement and turning it into another. What seemed to set him off was the following:

That raises the question of whether Apple plans a complete shift away from Macs. It needs them for now, but if it can bulk up enough on iPhones and the upcoming tablet, it may be that the Mac becomes an unnecessary endeavor.

Then he focused on the last two words and ignored everything else. Of course, if you really want to understand something, you have to see it in context. And that’s his problem, and the problem with the Apple Core members chiming along in the comments. They don’t want to consider that when it comes to understanding business, you have to stop being a fan and realize that things don’t necessarily stay the same. You can’t shout out the whisperings that perhaps one day the Dodgers will leave Brooklyn.

Let’s start by being clear — I said that there “may be” a future without the Mac, because Apple’s business will change as the rest of the world changes — as it must. I said nothing of the sky falling. Ultimately this is all about the business model. Maybe David and his readers didn’t bother to read the additional link I had to my post showing that the average net sale for a Mac has been dropping steadily for at least the last 11 quarters and had lost nearly 17 percent of its value. Now, David and company might want to wave that away as unimportant, but as average net sales drops, so does the total pot of money available to Apple for manufacturing, development, and profit. Low margin is not a business model that Apple likes or does.

But then, I’m sure that there were many people in 2000, possibly including David, who would have scoffed at the idea of IBM getting out of the PC business. Unthinkable, right? Except that happened in 2006. Oh, and by the way, according to what IBM’s CTO of mobile research told me, one of the big reasons that the company got out of the PC business was because it saw the ongoing price fall and the growth of the mobile device. Sound familiar?

Perhaps these people who are so sure that life will never change should consider history and facts and possibly get out of the barnyard for a bit.

Erik Sherman is a freelance journalist whose work has appeared in Newsweek, the New York Times Magazine, Technology Review, the Financial Times, Chief Executive, and other publications. Follow him on Twitter.

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  •  
    1

    Michael Hickins

    07/31/09 | Report as spam

    RE: Apple Ditching the Mac and

    Erik, Great analogy about the Dodgers, but I'd take it one step further. Apple fanbois will keep wondering when the Dodgers will come back to Brooklyn although they've already been in LA longer that they ever were at Ebbets Field.

  •  
    2

    vulpine@...

    07/31/09 | Report as spam

    RE: Apple Ditching the Mac and

    Ok, I bothered to read your additional link, and yes, I
    can agree that the per-unit income has dropped, but
    did you bother to compare those numbers to Dell? HP?
    If you ask me, focusing on just one brand without
    taking its competitors into account just doesn't tell the
    story.

    I'm not going to try to give numbers, but I know that
    while Dell and HP sell far more machines by quantity,
    their margins on a per-machine basis are far, far
    lower. The average net sales from either of those
    brands is more likely around $800-$900 vs the
    (rounded) $1300 for a Mac. And as you yourself
    noted, as the net sales dollars go down, the net sales
    quantities go up. If--and I do qualify with the IF--Apple
    were to reduce prices to equal HP or Dell (also
    sacrificing some of the capabilities Apple carries
    standard over their competition) then Apple's net
    number of sales would probably put them in very close
    company with the competiton as well. Maybe even
    pushing Apple to the #1 in unit sales position.

    Honestly, I don't think Apple wants that. Apple has,
    since the return of Steve Jobs in '96, been focusing
    not on selling as many as the competion, but selling
    better products--trying to stay ahead of the curve in
    capability. Some claim it's the 'cool' factor, and I won't
    deny Apple's machines tend to look better than
    anyone else's. But looks aren't everything. Dell is
    advertising all their oh-so-colorful laptops and
    peripherals; has it really improved their sales?

    No, Apple won't abandon computers just yet--not until
    they find a way to make the computer an integral part
    of the home or office to the extent that it's the
    equivalent of a mainframe used to control all aspects
    of the home while simultaneously allowing multiple
    users to do vastly divergent processes at individual
    workstations. My own home consists of 5 Macs and a
    Windows box, one serving as our DVR and
    entertainment hub while the two desktops are used for
    gaming, a home business, and other personal uses.
    When computing gets to the point that one machine
    can do all of that, plus working to maintain the safety,
    security and energy management of the home as well,
    then will the individual computer become redundant.

  •  
    3

    ErikSherman

    07/31/09 | Report as spam

    RE: Apple Ditching the Mac and

    vulpine wrote: >> No, Apple won't abandon computers just yet-- <<

    Who said "just yet?" This could take five to ten years, if it even happens. However, as you note, and I guess you actually are agreeing with me, then, Apple wants to sell "better" and not necessarily more. The fact that only the iPhone's margins are keeping fianncial results where the company and its investors like drives home that the Mac business is being carried by the iPhone, so far as Apple's strategy goes. Management there has to be asking whether staying in the personal computer business makes sense, hence my post in the first place.

    You also ask if I compared this to Dell or HP. Not in this particular post, but if you check though some others, you'll see that I argue that the price of hardware is effectively going to zero, or so cheap that it might as well be. Right now companies could build a $200 PC WITH MONITOR. That's not idle conjecture, but a reasoned result of current street prices for components. Within a few years, for Apple to stay in the personal computer business would require a fundamental change in corporate strategy.

  •  
    4

    vulpine@...

    07/31/09 | Report as spam

    RE: Apple Ditching the Mac and

    ericsherman wrote Right now companies could build
    a $200 PC WITH MONITOR.


    While I can't argue the fact (after all, what are
    netbooks but a $200 PC including a monitor) the
    power and quality of those same no-cost machines is
    considered abysmal by most. They feel flimsy--like
    they could fall apart if you just touch them wrong.
    Apple doesn't work that way.

    First off, even iSuppli has stated that Apple pays more
    for quality components and as such has to charge
    more to maintain margins. Their most recent review of
    the Mac Mini points out that while they manage to
    maintain a near $200 margin on a $700 machine, the
    quality of the components ensures that the Mini will
    outlast almost all of their lower-priced equivalents.

    Now granted, the Mini is not a 'netbook,' it was never
    intended to be. The Mini is intended to be an entry-
    level Mac for people who already have keyboard,
    mouse and display. Interestingly enough, when
    networked with other Macs, the Mini doesn't even
    need those things--in my own case a G4 Mini serving
    as a DVR with an HDTV as the display. All control is
    performed using Screen Sharing from any of four other
    Macs in the house.

    The point? Yes, you can get cheap... but there comes
    a law of diminishing returns. At what point does a
    computer get so cheap that it's effectively useless? In
    all honesty, I believe the current iteration of the sub-
    notebook has reached that point. Just how much profit
    can be made from a device that costs almost as much
    to make as it sells for? And once you add any
    operating system other than Linux, the cost has
    exceeded the price--and Microsoft's own pricing
    structure is almost guaranteeing that situation for the
    consumer by only permitting the most basic version of
    Win7 to be installed by the OEMs.

    You're right about one thing; Apple will likely never
    drop its computers--at least, not as long as Steve
    Jobs remains with the company. If upper-level
    management does to Apple what they did after firing
    Jobs the first time, it won't be just the computers that
    disappear. I can only hope the core operations learned
    a lesson from that fiasco.

    No, I don't believe the iPhone and iPod are 'carrying'
    the Mac. What I do believe is that with a combination
    of hardware devices, Apple is attempting to slowly
    increase the sales so as to not become an obvious
    threat to the Windows market until its too late to stop
    them. Apple will probably try to maintain its high
    standards and become the computer of choice for
    people who need high reliability rather than low price.
    Apple already has the advantage there, but the higher
    up-front price is still causing bean counters to balk.

  •  
    5

    ErikSherman

    07/31/09 | Report as spam

    RE: Apple Ditching the Mac and

    First, it's Erik, not Eric.

    >> While I can't argue the fact (after all, what are
    netbooks but a $200 PC including a monitor) the
    power and quality of those same no-cost machines is
    considered abysmal by most. <<

    I wasn't suggesting that you buy one. However, the fact that they can be made so inexpensively shows where the money trend is going.

    Yes, Apple likes to spend more. But it has been dropping prices steadily because it must to stay in the market. Eventually the market dynamics will make it difficult for the company to stay in, unless it can be satisfied with a much smaller market share than it even has now.

    From a margin point of view, the iPhone is certainly carrying the Mac - that's what is allowing Apple to drop the price of the computers. And eventually Macs may have to drop so much in margin delivered that they won't allow the company to continue its traditional margins. If that happens, I think Apple will think long and hard about dropping the computers, whether Steve Jobs likes it or not. And Jobs certainly understands the need to keep investors happy, which means keeping margins up.

  •  
    6

    conlad

    08/03/09 | Report as spam

    RE: Apple Ditching the Mac and

    Hmm, in this while discussion the absence of the Tablet is quite troubling. Isn't Appple looking to the Tablet as the next step in personal computing? And aren't they trying to do with it what they did to the smartphone market with their iPhone?

    I believe Apple's future isn't with Macs, it is in radical innovations than change the way people perceive computing. You quote the best examples, iPod and iPhone, but the iMacs and the such did partially the same when they came out (a PC inside the monitor!? blasphemy! hehe). So, what if there's not Macs in the future? Why would we need a Mac in the first place anyway? I believe that's the kind of questions Jobs is asking himself instead of 'do I keep the Macs'?

    So, for the near future, Apple's path will lead towards new products, not new Macs. Those will surely stay but just as niche, very high end products while the rest of the market is taken by the succesor of the iPhone and the Tablet.

  •  
    7

    ErikSherman

    08/03/09 | Report as spam

    RE: Apple Ditching the Mac and

    conlad, I'd agree with you. To focus on a given product line out of sentimentality is bad business. Though I wouldn't agree that having the entire computer in one box was a radical innovation -- or even an innovation at all, as I believe it had been done early in the history of the PC. In fact, didn't some of the early Apple computers use a similar approach?

  •  
    8

    wmanhart

    08/04/09 | Report as spam

    RE: Apple Ditching the Mac and

    You raised an interesting thought, but failed to present a convincing rational for it. Instead of repeating the stereotypes of PC and MAC that you were making fun of, you could have elaborated on the business model, that "it is all about"!
    Where do you put your music, your pictures or your videos, when you have seen/heard/watched them on your mobile device? How do you find them again?
    Apple is not a PC producer, it is a software company that specializes in operating system software, and produces devices that you need in order to take advantage of those electronic capabilities! So the seamless change-over from one device to the next due to fully compatibel and user friendly software is the core of Apple?s uniqueness.
    The business model of charging for the device to get the benefits of the software may be flipped around in the future. Is this what you are suggesting? What are the pros and cons for it?
    Or are you suggesting, that this path is inevitable, since devices other than handhelds will not be needed in the future, because all your content will be on the web!? - Just because this vision sounds so obious, it may not come true any time soon, as many others did not, that seemed equally obvious ( remember the vision of the paperless office 20 years back? )

  •  
    9

    ErikSherman

    08/04/09 | Report as spam

    RE: Apple Ditching the Mac and

    Sorry, wmanhart, I don't agree with your view at all and don't think it's accurate. First, what stereotypes am I repeating? I'm simply talking about the Apple business model that leverages lower sales numbers and higher profit margins. If it can shift even more successfully to mobile, it might hit even higher margins than it had in the past with even more volume. And to say that Apple is a software company is to ignore that its software only runs on its hardware, whether a Mac, iPod, or iPhone. And I'm suggesting that if the downward pressure on computer margins and selling prices continue at Apple as they do everywhere else, then the company will eventually have to decide whether to continue subsidizing product lines that do not meet their strategic business goals and realize lower profit levels than historically has been true, or dump those lines and concentrate on where the money is, as IBM did. As for the paperless office, I'm not talking about a vision of what will come to happen based on wishful thinking. I'm talking about the potential fall-out when you look at facts and inclinations of the people that run, and shareholders that own, a particular business.

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