Hawaiian Still Having Major On-Time Problems

Recommended Sources

About Travel Industry

BNET Travel provides daily industry trends and news coverage with insights for managers and executives into all aspects of the travel and tourism industry. In addition to detailed airline and hotel company profiles, we bring you industry analysis on new travel and carrier routes, bankruptcies, mergers, tourism figures, investments and a host of other important business issues.

The Air Travel Consumer Report for January travel is out, and once again Hawaiian leads the pack with 90.8 percent of flights arriving on-time. But wait, it’s only that good because the interisland operation runs well. If you look at the mainland operation, on-time percentage tanks to around 50 percent. What is going on here?

I first wrote about this when I saw the report for November travel. But things just have not gotten any better. Here’s a good post discussing Hawaiian’s on-time problems in detail. But we still don’t have a reason why this is happening.

I’ve sent a request for information from Hawaiian itself, but I have yet to hear back. Clearly the airline’s 767 operation is having serious difficulties in keeping on schedule. The fact that this has continued for several months causes me concerns about their ability to fix the problem as well.

Tags: Operation, Brett Snyder

In addition to writing BNET's travel industry blog, Brett Snyder also pens the award-winning consumer travel blog, Cranky Flier. You can follow him on Twitter under the name crankyflier.

BNET User Analysis

Voice your 2cents

Web Buzz:

Hawaiian leads U.S. carriers in on-time arrivals in January

Dallas Morning News - 6 days 10 hours 10 minutes ago

FlightStats.com said Hawaiian Airlines again finished at the top of the on-time arrivals list in January, with 86.3 percent arriving within 14 minutes of schedule. Best among major carriers was Alaska Airlines, followed by United Airlines. Worst among majors was JetBlue Airways, wih American Airlines second worst. An interesting note is that...
Alaska tops major carriers in December on-time performance

Dallas Morning News - 36 days 7 hours 38 minutes ago

Alaska Airlines had the best on-time record among major U.S. carriers in December, with 83 percent of its flights arriving on time or within 14 minutes of schedule. FlightStats.com also reported that Alaska canceled the fewest percentage of its flights. On the other hand, it diverted the highest percentage of flights. You'll note Northwest...
Hawaiian Finally Showing Improvement in Mainland On Time Performance

BNET Travel - 243 days 18 hours 15 minutes ago

It sure took them awhile, but Hawaiian finally had a decent operating month for its mainland flights in April. On-time performance was respectable for the first time in a long time. Let’s hope this actually is a trend and not just luck. When I last wrote about this problem, Hawaiian had just posted a January on-time percentage of 52.8 percent...
More Airplanes on Time in April, or Less Planes in the Air?

BNET Travel - 245 days 11 hours 7 minutes ago

The U.S. Department of Transportation reported that American airlines were more on time in April at a rate of 79.1 percent. The airline with the most on-time flights was Hawaiian Airlines with 91.1. percent. The lowest was Delta Air Lines subsidiary, Comair, which had an on-time rate of 68.6 percent. With dropped airline capacity, scrapped...
U.S. airlines see 86.2 percent of flights arrive on time in September

Dallas Morning News - 92 days 15 hours 44 minutes ago

Alaska Airlines comes out on top among major carriers and second overall in September's on-time arrival rankings. The Bureau of Transportation Statistics puts Hawaiian Airlines, as usual, at the top. At the bottom of the 19 airlines were Atlantic Southeast Airlines at 19th and Comair at 18th. Delta Air Lines, which owns Comair and code-shares...