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Travel Roundup: TripAdvisor's Fake Reviews, Travel Channel for Sale, Travel Agents Leaving Business and More

By Barbara E. Hernandez | Jul 16, 2009

TripAdvisor warns of hotels writing fake reviewsTripAdvisor, the travel Web site that lets customers rate hotels online, posted disclaimers to warn its readers that hotels could be writing fake reviews to improve their rankings or hurt their competition. Bloggers and some industry experts say this shows that TripAdvisor’s user-submitted content has lost credibility. But TripAdvisor disagrees, saying the disclaimers have been on the site since 2006. The Newton, Mass. company also said the fake reviews are minute compared to their 400,000 user-reviewed hotels and that it has a system to uncover unsound reviews. [Source: Associated Press

Cox puts Travel Channel for sale – Cox Communications is putting up the Travel Channel for sale and both Scripps Networks Interactive Inc. and Time Warner Inc. are interested in the cable network. Analysts estimate the auction to range from $600 million to $1 billion. The channel is known for its travel programming including “Anthony Bourdain: No Reservations,” where chef Bourdain travels around the world sampling local cuisine and culture. Goldman Sachs Group Inc. will handle the sale. Cox declined comment on the story. [Source: Reuters]

Agencies can’t find travel agents to fill vacancies – The American Society of Travel Agents reported that although hiring demand for travel agents is down, travel agencies can’t fill vacant positions. The trade group suggested that low starting salaries may be contributing to the dearth of agents. The starting average salary is $20,912. The average salary is $30,458. [Source: Travel Agent Central

Las Vegas Sands Corp. files lawsuit over clothing — The Palazzo hotel, part of Las Vegas Sands Corp.,  filed a lawsuit against Palazzo Design Corp. of Houston over selling clothes with its name and likeness of the hotel on the Las Vegas Strip. Officials at the Palazzo hotel argue that the design company doesn’t have exclusive rights to sell its items and the hotel should be able to sell those items. [Source: Associated Press]

Bay Area resident and award-winning business journalist Barbara E. Hernandez has covered tourism, real estate and personal finance. Her clients include the New York Times, Los Angeles Times, San Francisco Chronicle and Washington Post.

BNET User Analysis

Web Buzz:
  • TripAdvisor warns of hotels posting fake reviews: report

    EyeforTravel - 129 days 5 hours 17 minutes ago

    Published: 16 Jul 2009 TripAdvisor has been quietly posting disclaimers to warn customers of hotels writing fake reviews to improve their popularity rankings or hurt competitors. According to a report filed by The AP, the red disclaimers near the names of hotels show that TripAdvisor has a problem with fake reviews, travel bloggers and industry...

  • TripAdvisor and Fake Reviews

    BNET Travel - 127 days 20 hours 12 minutes ago

    I wrote about TripAdvisor’s caveat that there could be fake reviews on their user-generated content Web site, something causing critics to question their credibility.Just so you know, TripAdvisor isn’t the first site that has had fake reviews. (Andat least one cosmetic surgery company had topay restitution because of faked...

  • 'A Hidden Gem!' or 'Lame!!!'? Online Travel Reviewers to Watch Out For - By Daniel Edward Craig

    Hotel News Resource - 17 days 1 hour 54 minutes ago

    'A Hidden Gem!' or 'Lame!!!'? Online Travel Reviewers to Watch Out For - By Daniel Edward Craig Ouch. The comment was a reference to my James Bond namesake and my secondary career as a mystery novelist, but nonetheless I was baffled by it, having no recollection of any guest encounter that would have provoked a public cry for my dismissal. Since...

  • The TripAdvisor Review Widget on the Hotel Website: a Good or Bad Move? - By Max Starkov

    Hotel News Resource - 128 days 21 hours 57 minutes ago

    The TripAdvisor Review Widget on the Hotel Website: a Good or Bad Move? - By Max Starkov We at HeBS are often asked about the pros and cons of:1. Creating a link on the hotel website to the customer reviews page of the hotel on TripAdvisor2. Displaying TripAdvisor reviews directly on the hotel website via the TripAdvisor Review WidgetWe have...

  • Oyster: A Better TripAdvisor?

    Screenwerk - 153 days 48 minutes ago

    How many travel sites do we need? Maybe one more. Oyster has just launched with an ambition to get in on TripAdvisor’s hotel action. TripAdvisor is a useful site but can sometimes be maddening to use because of the wildly variable opinions of consumer-reviewers: “I loved it” can be right below “I’ll never go there again.” Oyster has...

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