About Travel Industry

BNET Travel provides daily industry trends and news coverage with insights for managers and executives into all aspects of the travel and tourism industry. In addition to detailed airline and hotel company profiles, we bring you industry analysis on new travel and carrier routes, bankruptcies, mergers, tourism figures, investments and a host of other important business issues.

Hyatt Offers Housekeepers Jobs -- With Staffing Agency

By Barbara E. Hernandez | Sep 29, 2009

It almost seemed as if the Hyatt Hotels Corp. controversy and subsequent boycott, over firing its housekeepers after having them train their successors as so-called “vacation fill-ins,” was over. Hyatt contacted the 98 housekeepers to offer them a job — not with Hyatt, but with a staffing agency. Perhaps one similar to the one where they found their minimum-wage replacements.

Although many news reports call this a job offer, it’s not. It’s only the possibility of a job. Hyatt also offered to extend health care benefits until March. The staffing agency is United Service Companies, and apparently Hyatt is promising the housekeepers’ former rate of pay through 2010. About two-thirds of the housekeepers rejected the offer.

I don’t know if the housekeepers are going to be able to get their jobs back, but they are in an excellent bargaining position. Already Hyatt has extended health care benefits to six months and offered training and placement, something not offered before the story went viral. But a temp job offer? Stay classy, Hyatt.

What I’m interested in is how much flack the Boston-area Hyatts received from corporate over this whole debacle.

Bay Area resident and award-winning business journalist Barbara E. Hernandez has covered tourism, real estate and also blogs about personal finance and technology for AOL Money & Finance's WalletPop. Barbara can also be followed on Twitter at bhern.

BNET User Analysis

Web Buzz:
  • Hyatt vs Massachusetts

    The Economist - 137 days 8 hours 39 minutes ago

    16:16 GMT +00:00 THE governor of Massachusetts, Deval Patrick, has threatened the Hyatt hotel chain with a boycott by state employees unless it reinstates a group of recently laid-off workers.At the end of August almost 100 members of the housekeeping staff at three Hyatt properties in Boston were dismissed, and replaced by contract workers...

  • Mass. Governor's Hyatt Boycott Gains Support

    BNET Travel - 137 days 19 hours 19 minutes ago

    Massachusetts Gov. Deval Patrick has declared a state employee boycott on Hyatt Hotels & Resorts for firing 100 housekeepers last month and

  • Hyatt Says Mass. Boycott About Job Cuts Will Cost Jobs

    Business Travel News - 139 days 56 minutes ago

    By Stacy Straczynski, Nielsen Business Media

  • Hyatt Protests Expand to Chicago, Others Join Boycott

    BNET Travel - 137 days 6 hours 29 minutes ago

    Although the controversy is only a little over a week old, Massachusetts Gov. Deval Patrick’s threatened boycott and letter to Hyatt Hotels

  • Mass. Governor Threatens Boycott Of Hyatt Hotels

    National Public Radio - 138 days 14 hours 45 minutes ago

    Massachusetts Governor Deval Patrick is threatening a state government boycott of Hyatt Hotels. He wants the high-end chain to rehire about 100 housekeepers it laid off earlier this month. Hyatt decided to save money by hiring a contractor to clean its hotels. Curt Nickisch reports for member station WBUR

 

BNET TalkbackShare your ideas and expertise on this topic

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)