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Ex-Cliff Freeman CEO Says Former Boss Was Ruinous Control Freak

By Jim Edwards | Jul 10, 2009

Jeff McClelland, former CEO of Cliff Freeman & Partners, blasted the shop’s founder as a control freak who is stuck in the past and is threatening the future of his own shop, Adweek reports. CF&P has been on a downward spiral for months. The storied shop now has only one significant client left — Baskin Robbins – and fewer than 20 staffers, writes Noreen O’Leary.

O’Leary’s interview with Freeman is a bit like listening to Freeman work through his problems on the psychiatrist’s couch — except, like all bad patients, he doesn’t seem to realize that the solutions lie within the answers coming out of his own mouth.

O’Leary introduces the piece by calling it a “cautionary tale” about big-name agency founders who can’t let go when it’s time to choose a successor. Freeman has been through at least two CEOs recently, McLelland (now at Starmark) who left in 2008 and Clayton Ruebensaal III who left in April. Why can’t Freeman find someone to manage his shop and turn it around? McLelland:

Cliff couldn’t let go of what had worked for him in the past, and as a result, we weren’t able to build a real future … I believed I was hired to add strategy and process and a true internal infrastructure to Cliff’s creative genius. But Cliff could never get past trying to repeat what had worked for him in the past. He had his opinions and a gut feel and that’s what he was going to trust regardless of sound reasoning and debate to the contrary.

O’Leary adds:

… executives at Cliff Freeman chafed at what they considered the overarching control of Freeman himself.

Harsh, but given the CEO-turnover and the loss of clients, the facts speak for themselves. Does Freeman himself realize this? No:

Freeman adds that he’s not looking for a new business-side partner. “I’m completely controlling the agency now and really enjoying it,” he says. “Hiring people from big agencies is a mistake for us.”

“I’m completely controlling the agency”? There may not be an agency to control if BR falls out of love with Freeman.

BNET has suggested a graceful way out of all this for Freeman: He should “sell” the agency to a network like BBDO. He probably won’t get much money for it but the name will live on for a time, allowing Freeman to retire as if he’s been cashed out. Once Freeman’s work-out/consulting contract expires, the acquiring agency can quietly take his name off the office door inside which the BR account group is located.

Image via Shoney’s Media.

Jim Edwards, a former managing editor of Adweek, has covered drug marketing at Brandweek for four years, and is a former Knight-Bagehot fellow at Columbia University's business and journalism schools. Follow him on Twitter or send him an email.

BNET User Analysis

Web Buzz:
  • Starmark Names Jeff McClelland President

    Adweek - 122 days 11 hours 23 minutes ago

    Jeff McClellandNEW YORK Jeff McClelland, the former CEO of Cliff Freeman and Partners, is joining Starmark International as president of the privately held agency known primarily for its work in business-to-business advertising and for tourism and hospitality clients like the Convention & Visitors Bureaus in Fort Lauderdale, Orlando and...

  • Cliff Freeman CEO Exits After Fla. Lottery Pitch Loss; Twitter Trail Tells Strange Tale

    BNET Advertising - 197 days 12 hours 50 minutes ago

    null null null null null null null null null null null null null null null null null

  • Thanks for the laughs, Cliff Freeman & Partners R.I.P.

    Ad Land - 7 days 16 hours 9 minutes ago

    Looks like the rumors are true, Cliff Freeman and partners is no more. Adweek reports The mystery surrounding the ongoing status of Cliff Freeman and Partners deepened as sources said CFP staffers in New York have been packing up boxes and selling equipment and chief financial officer Gail Hoffman Frusciante is leaving the shop today. She...

  • End of era as Cliff Freeman closes shop

    Campaign Brief - 5 days 8 hours 8 minutes ago

    AdAge reports that after 22 years, Cliff Freeman (left) the agency chief behind the landmark Little Caesars' "Pizza Pizza" and Outpost.com campaigns - amongst many others - is shutting down his legendary New York agency, Cliff Freeman & Partners. 2009 wasn't too kind to CF&P, which reacquired MDC's 20% stake earlier this year but lost...

  • Cliff Freeman to Shutter Shop?

    Adweek - 8 days 20 hours 4 minutes ago

    Cliff FreemanThe mystery surrounding the ongoing status of Cliff Freeman and Partners deepened after the agency's Web site domain name expired on Oct. 17 and has yet to be renewed. The 22-year-old agency's namesake founder did not respond to Adweek inquiries. This week, CFP staffers in New York have been packing up boxes and selling equipment,...

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